What does Sharp steam oven code ATTENTION (oven needs to drain water) mean?

The oven must drain water from its steam engine to reset itself (SSC2489DS) Likely cause: Excess water in the SuperSteam+ engine or a steam function interrupted during operation What to do: Make sure the reservoir is empty and in place; draining takes about 1 minute; then detach the reservoir and discard the water Source: Sharp SuperSteam+ Oven SSC2489DS Operation Manual, p. 23 Water Draining.

What does Sharp steam oven code Drip tray message mean?

Drip tray missing or misplaced (SSC2489DS) Likely cause: Drip tray not installed correctly What to do: Remove and replace the drip tray correctly Source: Sharp SuperSteam+ Oven SSC2489DS Operation Manual, p. 13 Drip Tray.

What does Sharp steam oven code CONTROL LOCK IS ON mean?

Touch controls are locked (SSC2489DS) Likely cause: Control Lock enabled What to do: Unlock per p. 21 of the manual Source: Sharp SuperSteam+ Oven SSC2489DS Operation Manual, p. 21.

What does Sharp steam oven code DEMO icon / display counts down quickly mean?

Oven is in Demo Mode and will not heat (SSC2489DS) Likely cause: Demo Mode enabled What to do: Cancel Demo Mode per p. 21 Source: Sharp SuperSteam+ Oven SSC2489DS Operation Manual, pp. 21 and 24 Before You Call for Service.

What does Sharp steam oven code D mean?

Demonstration mode is set (SSC0586DS); cooking time counts down very rapidly and food is not heated Likely cause: Demonstration mode, mainly for retail display What to do: Press and hold CANCEL/OFF until it beeps, then press it 4 times Source: Sharp Superheated Steam Countertop Oven SSC0586DS Operation Manual (TINSEA010KRRZ-D71), pp. 7 and 14.

Sharp Steam Oven Error Codes (Fill water reservoir, ATTENTION (oven needs to drain water), Drip tray message, CONTROL LOCK IS ON…)

Q: What does Sharp steam oven code Fill water reservoir mean?

Water reservoir level is low (SSC2489DS) Likely cause: Insufficient water in the reservoir during a steam cook What to do: Remove the reservoir, refill with fresh cold tap water (no distilled water) and reinstall Source: Sharp SuperSteam+ Oven SSC2489DS Operation Manual, p. 13 Water Reservoir.

Q: What does Sharp steam oven code Display flashes mean?

Power was interrupted (SSC2489DS) Likely cause: Power failure What to do: Press Clear and reset the clock; if the oven was in use, reset the cooking function Source: Sharp SuperSteam+ Oven SSC2489DS Operation Manual, p. 24 Before You Call for Service.

Q: What does Sharp steam oven code C + number mean?

Error mode (SSC0586DS) Likely cause: Not stated in the manual What to do: Any time C with any number appears, the servicer should be called; disconnect the plug and contact a Sharp Authorized Servicer Source: Sharp Superheated Steam Countertop Oven SSC0586DS Operation Manual (TINSEA010KRRZ-D71), p. 14 Troubleshooting - Error Mode.

Code	What it means	Likely cause	What to do	Service?
Fill water reservoir	Water reservoir level is low (SSC2489DS)	Insufficient water in the reservoir during a steam cook	Remove the reservoir, refill with fresh cold tap water (no distilled water) and reinstall	Owner fix
ATTENTION (oven needs to drain water)	The oven must drain water from its steam engine to reset itself (SSC2489DS)	Excess water in the SuperSteam+ engine or a steam function interrupted during operation	Make sure the reservoir is empty and in place; draining takes about 1 minute; then detach the reservoir and discard the water	Owner fix
Drip tray message	Drip tray missing or misplaced (SSC2489DS)	Drip tray not installed correctly	Remove and replace the drip tray correctly	Owner fix
CONTROL LOCK IS ON	Touch controls are locked (SSC2489DS)	Control Lock enabled	Unlock per p. 21 of the manual	Owner fix
DEMO icon / display counts down quickly	Oven is in Demo Mode and will not heat (SSC2489DS)	Demo Mode enabled	Cancel Demo Mode per p. 21	Owner fix
Display flashes	Power was interrupted (SSC2489DS)	Power failure	Press Clear and reset the clock; if the oven was in use, reset the cooking function	Owner fix
D	Demonstration mode is set (SSC0586DS); cooking time counts down very rapidly and food is not heated	Demonstration mode, mainly for retail display	Press and hold CANCEL/OFF until it beeps, then press it 4 times	Owner fix
C + number	Error mode (SSC0586DS)	Not stated in the manual	Any time C with any number appears, the servicer should be called; disconnect the plug and contact a Sharp Authorized Servicer	Call service

Code

What it means

Likely cause

What to do

Service?

Fill water reservoir

Water reservoir level is low (SSC2489DS)

Insufficient water in the reservoir during a steam cook

Remove the reservoir, refill with fresh cold tap water (no distilled water) and reinstall

Owner fix

ATTENTION (oven needs to drain water)

The oven must drain water from its steam engine to reset itself (SSC2489DS)

Excess water in the SuperSteam+ engine or a steam function interrupted during operation

Make sure the reservoir is empty and in place; draining takes about 1 minute; then detach the reservoir and discard the water

Owner fix

Drip tray message

Drip tray missing or misplaced (SSC2489DS)

Drip tray not installed correctly

Remove and replace the drip tray correctly

Owner fix

CONTROL LOCK IS ON

Touch controls are locked (SSC2489DS)

Control Lock enabled

Unlock per p. 21 of the manual

Owner fix

DEMO icon / display counts down quickly

Oven is in Demo Mode and will not heat (SSC2489DS)

Demo Mode enabled

Cancel Demo Mode per p. 21

Owner fix

Display flashes

Power was interrupted (SSC2489DS)

Power failure

Press Clear and reset the clock; if the oven was in use, reset the cooking function

Owner fix

Demonstration mode is set (SSC0586DS); cooking time counts down very rapidly and food is not heated

Demonstration mode, mainly for retail display

Press and hold CANCEL/OFF until it beeps, then press it 4 times

Owner fix

C + number

Error mode (SSC0586DS)

Not stated in the manual

Any time C with any number appears, the servicer should be called; disconnect the plug and contact a Sharp Authorized Servicer

Call service

Before you call Sharp

Refill and re-seat the water tank, and straighten any inlet or drain hose you can reach.
Run the descale program if the oven has one, with the manufacturer's descaler, not vinegar.
Switch the oven off at the wall for a minute and back on. One power-cycle is in nearly every manual; repeated resets are not.
If the same code returns, note it with the serial number and book service. Every sensor, probe, fan or board code above is listed by Sharp as a service call.

Maintenance that prevents the water codes

Regular descaling with the product your manual names prevents most of the scale-related faults above. Affiliate links, at no cost to you.

Durgol Swiss Steamer descaler

A general-purpose steam-oven descaler, for ovens whose manual allows a generic one (Anova says any descaling liquid works). Miele and Thermador name their own descalers; use those instead.

View on Amazon · ~$21

Miele descaling tablets

The tablets Miele's own descale program expects. Clears the F20 message on DGC combi-steam ovens.

View on Amazon · ~$22

Weiman stainless microfiber cloth

A soft, non-abrasive cloth for drying the door and cavity after a steam cycle. Every manual we checked rules out scouring pads and abrasive cleaners.

View on Amazon · ~$9

All steam oven accessories →